Privacy Policy

Last Updated: June 2026

At My HEVA LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support

• Improve our website and services

• Send order confirmations and shipping updates

• Respond to inquiries

• Prevent fraud and unauthorized transactions

• Personalize your shopping experience

• Send promotional emails and newsletters (you may unsubscribe at any time)

Cookies and Tracking Technologies

My HEVA LLC uses cookies and similar technologies to improve website performance, analyze traffic, and enhance user experience.

Cookies may help us:

• Remember your preferences

• Improve website functionality

• Measure advertising effectiveness

• Understand how visitors use our website

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We value your trust and do not sell or rent your personal information.

We may share your information with trusted third parties that help us operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Marketing and analytics providers

• Customer support services

These third parties are required to protect your information and use it only for authorized purposes.

Payment Security

All payment transactions are processed through secure payment providers. My HEVA LLC does not store full credit card information on its servers.

We employ industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, or misuse.

Email Communications

If you subscribe to our newsletter or provide your email address during checkout, we may send you:

• Order updates

• Shipping notifications

• Product information

• Promotions and special offers

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

Third-Party Services

Our website may contain links to third-party websites or services. My HEVA LLC is not responsible for the privacy practices or content of external websites.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of your information

• Restrict or object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

My HEVA LLC does not knowingly collect information from children under the age of 13. Our products and services are intended for adults.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page regularly to stay informed about how we protect your information.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

My HEVA LLC

Email: support@yourvivora.com

Website: www.yourvivora.com

Thank you for trusting My HEVA LLC with your wellness journey.